Let's give a huge shoutout to the Pros who made it onto the Engagement Leaderboard this round and earned themselves a Community MVP badge 👏🔥

This doesn’t happen by accident. It’s built by showing up, staying active, and being part of the conversation—posting, replying, reacting, and helping each other out along the way.

That kind of engagement is what makes this community actually work. It keeps things moving, keeps knowledge flowing, and makes it easier for everyone to succeed out there.
Congratulations making it to the leaderboard goes to:

Don Hopkins
James Blakney
Shawn Mcdonald

We see the effort, and we appreciate it 💚
Seriously—thank you for being active, supportive, and all-in on the community.

You're scheduled for 2pm. Customer texts at 8am: "Can you come now instead? I have plans later."

What's your response? Word-for-word if possible.

March is done.

Before April hits — three things worth doing right now:

Check your numbers. Jobs completed, ratings, earnings. Are you on track for where you want to be in Q2?

Flag any equipment issues that came up this month. Better to handle them now than mid-April when the schedule gets heavier.

Set one specific goal for April — a number, a service to add, a route area to fill in. Vague goals don't move.

How's March been for you? Drop your honest take below.

Do you take completion photos on every job?

Always - every single job

Only on first visits

Only when there's an issue

Rarely - just complete and move on

Curious what the standard is for most Pros.

David Chase doesn't cut grass—he discovers hidden real estate gold.

'I didn't realize how much potential my yard had until they worked on it. Every visit feels like getting a property upgrade. Consistently outstanding.'

David's motto: 'Stay dedicated to the end goal and never sacrifice quality to get there.'

1,905+ jobs of turning 'meh' into 'WHOA.' Chase Property Management shows up and suddenly your neighbors are googling 'landscape architects near me' trying to figure out your secret.

This man's so good, Zillow estimates start climbing just from his truck being in the driveway. Akron realtors whisper his name like a magic spell.

Customer called their insurance company asking if lawn improvements increase home value. Answer: 'Not usually, but have you seen what David Chase does?'

Ohio winters tried to stop him. David said 'Watch me plan for spring perfection.' Snow melted to reveal designs that were three months in the making.

That's not lawn care. That's property transformation with a mower and a vision.

Who else treats every yard like it's their personal masterpiece? 👇

"A customer is asking me to haul away a pile of debris. That's not part of the booking."

This comes up during spring cleanups. Here's the right call:

Don't do unpaid work and don't just decline without an option. The correct path is to submit a Recommend Services quote through the app before starting any additional work — that way the customer approves the price and you get paid for what you do.

To submit a quote: tap the three dots (•••) at the top of the screen → Recommend Services → enter your price and details → submit → wait for approval before starting.

If the customer declines the quote, complete the original booking only. Document what was and wasn't included.

Got a situation for next Saturday? Drop it below.

Did a job turn into repeat business this week? New customer, upsell, referral — anything that added to the pipeline. Drop it below.

What does your pre-job routine look like?

Before you start the first cut of the day — what do you check, what do you set up, what do you never skip?

Curious whether Pros with tight routes do this differently than Pros covering more ground.

Spring is the easiest time to add services — lawns are waking up and customers are paying attention.

What's the one add-on you recommend most this time of year? And what's your go-to way to bring it up without it feeling like a sales pitch?

Looking for specific approaches, not general advice