Hey Pros ๐
You can now recommend Snow Removal directly in the app, making it easier to serve customers year-round and capture winter revenue.
โ ๏ธ Note: Snow Removal recommendations are not currently available on the Lawn Love Android app.
๐ When Should You Recommend Snow Removal?
Short answer: Anytime it makes sense for the customerโs property and location.
Longer answer: Think about customers you already serve for lawn care or fall cleanups. If they get snow, they probably need help clearing it. Here are the best times to bring it up:
Snow in the forecast. If a storm is coming, give customers a proactive heads-up. They appreciate it.
Big storm warnings (8โ10 inches). These drive urgent requests. Customers often need service ASAP or by a specific date.
Customers with mobility challenges or large/steep driveways. You know their properties, and these are ideal candidates.
When customers ask about winter services. If they ask whether you offer snow removal (or know someone who does), you can now say yes and submit right in the app.
๐ What Are Customers Actually Asking For?
Understanding common requests helps you recommend the right scope.
Most common requests:
Driveway + walkway combo. The go-to option. Customers want to get in and out of their homes and driveways safely.
Full-service package: Driveway, front walkway, steps, sidewalks, and sometimes front porch. Corner lot customers often need extra sidewalk coverage.
Popular add-ons: Salting/de-icing (very frequently requested)
Specific equipment needs:
Snowblowers for tight spaces or dead-end driveways
Plows for larger, open areas
๐ฒ Tips for Pricing Snow Removal
Scope clarity is everything. Be specific when quoting. Customers want details.
Define the scope:
Surfaces included (driveway, walkway, steps, sidewalk, porch, etc.)
Accumulation threshold (2 inches vs. 4+ inches)
Timing (how soon after snowfall ends youโll arrive)
Salting/de-icing (included or add-on)
What can impact pricing?
Snow removal pricing varies based on:
Property size (A small driveway vs. a large lot)
Snow depth (Light dustings vs. major storms)
Equipment required (shoveling vs. plowing)
Your market (What's standard in your area?)
๐ Standard Pricing (Typical Ranges)
Many Pros in snow-heavy markets charge:
Small driveway + walkway: $30โ$50
Standard driveway + walkway + steps: $50โ$75
Large property (driveway, all walkways, sidewalk): $75โ$160+
Salting/de-icing add-on: +$15โ$30
๐ก Most homeowners pay $45โ$160 per visit.
If the job takes more time, requires special equipment, or needs urgent priority, make sure to charge for that.
๐จ๏ธ Storm-Based Pricing
Some Pros adjust pricing based on snowfall severity:
Light snow (2โ4") โ Base rate
Heavy snow (6โ10") โ 1.5ร base rate
Major storm (10"+) โ 2ร base rate or custom quote
๐ฒ How to Recommend Snow Removal in the App
Follow these steps to send a snow removal recommendation:
Use Customer Search to find the customer by name or address
Select the House icon next to the address
Choose Recommend Service
Select Snow Removal
Enter quote details:
Your price
Number of people on the job
Estimated hours
Where on the property
Additional details
Select Next
Choose the service date
Select Submit
Select Finish
๐ Why Recommend Snow Removal?
Customers are already asking! Data shows existing lawn customers want to know if their Pro offers snow removal. This makes it easy to say yes.
Storm urgency = opportunity. When 10 inches is forecast, customers who've never thought about professional snow removal suddenly need it. Your existing customers already trust you, so be the one they call!
Steady winter income. Lawn care slows down in winter. Snow removal helps fill that gap.
๐ง Pro Tips (Based on Real Customer Requests)
Be specific in your recommendations. Customers are asking detailed questions: How many steps? Does it include the porch? What about the sidewalk out front? The clearer you are upfront, the fewer issues later.
Always mention salting. It comes up constantly in requests. Even if it's an add-on, tell them it's available. Many customers don't think to ask, but absolutely want it.
Know your equipment limitations before recommending. If you're using a plow, you can't do dead-end driveways or tight spaces. If you're snowblowing, long driveways take significantly more time. Match the right equipment to the job and price accordingly.
Set clear accumulation thresholds. Customers want to know: "Will you come out for 2 inches or do you wait until 4?" Define this upfront. Most Pros set 3-4 inch minimums for plowing, lower for snowblowing.
Response time expectations matter. Make it clear when you'll arrive after the snow stops. "Within 6 hours of snowfall ending" or "by 7 am the morning after overnight snow" - whatever you can commit to. Customers need to plan their day.