Hey crew — Ever show up to a yard and think, “This one’s going to be rough”? When grass gets too tall, it takes longer, clogs up your mower, and leaves behind a mess. Here’s how to quickly figure out if it qualifies for a Long Grass Fee (LGF) — and what to do next.
📏 The Quick Check: Over 9 Inches Tall
If the grass is 9 inches or taller, it's too long for a standard mow — and you’ll qualify for a Long Grass Fee.
What’s 9 inches look like?
Think of the height of a push mower deck or about the length from your wrist to your fingertips. If the grass reaches that high or higher, it’s time to take action.
💡 Pro Note: A Long Grass report can only be filed once every 30 days
💵 Payout Rules (Know What You’ll Get Paid For)
9 to 15 inches tall
You’ll get paid extra automatically — just let us know the grass is long and mow + mulch as usual.
Snap some before and after photos, but no customer approval is needed.
Over 15 inches
Hold off until the customer approves the LGF quote.
Take clear photos showing the height.
Once approved: mow, mulch, and clean up clippings — that’s part of the extra fee.
⚙️ Pro Tips
Don’t mow first if it looks over 15 inches — wait for approval.
Use something for scale in your photo: your boot, the trimmer, or a yardstick.
No tool for scale? Mow one strip and snap a photo — the contrast makes the grass height easy to see.
Clean your deck after mowing long grass — buildup is no joke.
If it’s borderline, play it safe and flag it — it helps avoid disputes later.
What do you use to measure long grass on the job?
Ever get surprised by how fast a yard grows? Drop your best tall grass photo or story below — let’s see who’s tackled the wildest lawn.
Under 9 inches:
9-15 inches:
Over 15 inches:
