We get a lot of questions about what’s included in a basic lawn mowing service, especially from newer Pros or first-time customers. Let’s break it down so everyone’s on the same page — and customers stay happy.
✅ What is included:
Mowing (front yard only, back yard only, or full property):
Full Property = Front and back yard
Front Yard Only = Just the front half
Back Yard Only = Just the back half
Edging all sidewalks and walkways
Blowing all clippings off sidewalks and walkways
🚫 What’s not included:
Alleyways – These are not included in the basic mow, but a lot of customers (especially new ones) don’t realize that.
Flowerbeds – Weeding or cleaning up flowerbeds is an extra charge.
💡 Pro Tips & Final Recap:
On first mows, it’s a good idea to go ahead and take care of the alleyway — even though it’s not included — and then let the customer know it was a one-time courtesy. This can help boost your rating and avoid confusion.
If you spot a few weeds in the flowerbeds and it’ll take under 5 minutes, take care of them on that first visit. Then submit a quote for full flowerbed maintenance next time.
You’re expected to edge all sidewalks and walkways and blow the clippings off paved areas. Just be careful not to blow debris into the neighbor’s yard — that can cause complaints.
So in short: mow the selected area, edge it clean, blow it neat — and be smart about first impressions.
What other tips do you have for first-time mows or tricky yards? Drop your advice below ↓